Actions (CAPAs)

Benefits

  • Free time from administrative tasks applied to Action management can be used to improve performance.
  • Complete Action management through the different stages defined.
  • Enhanced cooperation between those responsible for Action management through collaborative functionalities.

General Functionalities

  • Actions are registered by any person with privileges to that end.
  • Automatic and manual user engagement with different access and modification profiles to manage each Action.
  • Workflow with configurable stages for action implementation management (for example: actions planned, effectiveness implementation and verification).
  • Responsible persons, deadlines and actions are established at each stage. Each stage can have multiple actions, with multiple responsible persons and deadlines.
  • Communication forum for interaction of those involved in Action management.
  • Lists to control compliance with corrective or preventive actions (CAPA) established to deal with real or potential non-conformities.
  • Different data related to each action is recorded and used for assessment and statistical analysis:
    • Regulatory requirements
    • Causes
    • Affected processes
    • Responsible areas
    • Related suppliers
    • Related customers